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Privacy Policy

How we collect, use, and protect your personal data.

Last updated: March 2026  ·  Nichirei TBA Logistics Vietnam Co., Ltd

1. Who We Are

Nichirei TBA Logistics Vietnam Co., Ltd ("we", "our", "us") is a temperature-controlled logistics company located at Lô D.03, Đường số 1, KCN Long Hậu, Cần Giuộc, Long An, Việt Nam.

We operate the website nichireitba.vn and are responsible for the personal data you provide to us.

2. What Data We Collect

We may collect the following personal data when you use our website or contact us:

  • Name and company name
  • Email address
  • Phone number
  • Message content submitted via our contact form
  • Technical data: IP address, browser type, pages visited, time spent on pages (via cookies)

3. How We Use Your Data

We use the information you provide to:

  • Respond to your enquiries and service requests
  • Provide cold chain logistics consultation and quotations
  • Improve the performance and usability of our website
  • Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Consent - when you submit the contact form, you consent to us using your data to respond.
  • Legitimate interests - to analyse website usage and improve our services.
  • Legal obligation - where required by applicable Vietnamese law.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form data is retained for up to 2 years unless a longer period is required.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Withdraw consent at any time (without affecting prior processing)
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Services

Our website may embed third-party services such as Google Maps for location display. These services may collect data in accordance with their own privacy policies. We encourage you to review:

8. Cookie Policy

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential cookies - necessary for the website to function (e.g. remembering your language preference).
  • Analytics cookies - help us understand how visitors use our website so we can improve it.
  • Preference cookies - remember your settings such as language selection.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

By clicking "Accept Cookies" on our cookie banner, you consent to the use of non-essential cookies.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

  • Nichirei TBA Logistics Vietnam Co., Ltd
  • Lô D.03, Đường số 1, KCN Long Hậu, Cần Giuộc, Long An, Việt Nam
  • Email: [email protected]
  • Hotline: 028 3515 2101